Contact Us

Company Address

UNIT A, 20/F, WANG CHEONG BLDG
NO. 251 RECLAMATION ST
YAN MA TEI, KOWLOON, HONG KONG

Customer Support:

For Orders:

Please include your order number in your email for quicker assistance.

For General Questions:

Feel free to email us with any inquiries. We’re happy to help!

For more information, contact: support@orbynexa.com

Pickup Phone:

(+86) 18127058087

9:00 AM – 7:00 PM

Contact Form

Got a question or just want to chat?

Payment Security

Your security is our priority. All payments are encrypted and processed securely — we never store your payment details.

Easy 30-day Returns

Changed your mind? No problem. You have 30 days to return your item, no questions asked.

Free Worldwide Shipping

Enjoy free international shipping on all orders.

Customs clearance is included. Estimated delivery: 5–10 business days.